Happy Stories 2013
Jeff and Pat Aspinall
Happy Vendors of 4/56 Larnoch Road, Henderson for Dianne Crane
Very good at explaining all the "ins and outs" of selling a house. Kept us well informed about what was going on. Made you feel she had your best interests as her 1st priority. Thanks for the plate.
Happy Purchaser of 1/6 Pamela Place, New Lynn for Peter Howell
As a first time buyer the NZ housing market was something unusual for me. Peter did explain things clearly. In the end I knew the process that needed to be followed and, mainly thanks to Peter, everything has gone smoothly. I admire Peter's work ethic and would not hesitate to recommend Glover Real Estate Ltd to friends and colleagues.
Mark and Heather McCarron
Happy Purchaser of 78A Woodglen Road, Glen Eden for Gillian Roberts
Buying a home in the Auckland market was a daunting prospect. We dealt with many Real Estate Agents from numerous companies – but Gillian from Glover stood out by a mile. She was the only one who kept us up to date with market changes and new listings and took the time to find out exactly what we were after. We felt as though Gillian genuinely cared and wanted us to find our dream home. In the end – that’s exactly what she did. Gillian’s professionalism and integrity are beyond reproach, and we’d recommend her to anyone buying or selling.
Mark Harvey and Monique Jansen
Happy Purchaser of 59 Minnehaha Avenue, Titirangi for Carl Chambers
We absolutely recommend Carl Chambers and Glover to buy houses through. Carl has continually impressed us with his professionalism and sensitivity to our needs and has taken the time to work carefully with us to find what we want. There very very few in the business we would recommend like this.
Brian and Sharon Manansala
Happy Vendors of 1/37 Seabrook Avenue, New Lynn for Glover Real Estate
The Glover Real Estate agent is a class of their own. They are calm and assuring. They have done what a true real estate agent needs to do. They filter the buyers who have the ability to buy your property in a market value price. They have sold the property over what we expected.
We confidently recommend Glover. They have sold our property within a month.
Samantha and JJ
Happy Purchasers of 46 Tinopai Road, Titirangi for Carl Chambers
They say that moving house can be one of the most stressful events of your life, but the team at Glovers made our purchase absolutely effortless. We are new to New Zealand and buying a house couldn't be more different then purchasing a property in the Uk. Fortunately glovers made things simple, by constantly being in contact and available to contact. They kept the terminology easy, ensuring we understood everything that was going on at all times, making the whole experience very easy to deal with.,
We dealt with Carl who from the outset was polite, professional and courteous. He took a great deal of leg work out of the purchase, was quick to respond to requests, regularly calling us with updates rather than leaving us to chase up what was happening. He was knowledgeable and answered all our questions honestly, we felt he was really working hard for us and nothing was ever to much trouble! Upon reflection rarely do I think I have ever received such 1st class service.
We are truly satisfied customers, and would definitely recommend Carl and the Glover team to anyone who is interested in either selling or purchasing a house
Happy Vendor of 2/9 Rosier Road, Glen Eden
I definitely consider the entire behaviour of Glover Real Estate to be beyond reproach. The entire staff were courteous and considerate and my house sold within a few days.
Stan Dobson and Robyn Beavis
Happy Purchasers of 88 Stottholm Road, Green Bay for Peter Howell
First class service- A special thank you to Peter Howell. Peter was very professional and knowledgeable. He made our first home buying experience a seamless one! He understood our needs and we never felt pressured in making our purchase. A pleasure to deal with, always factual and punctual. Great Job!
Thank you again Peter for all your help.
Kind regards, Stan and Robyn.
Happy Vendor of 93 Wood Bay Road, Titirangi for Sam Bellairs
Thank you for managing this sales process through. Excellent service from the whole team. Special thanks to Sam for co-ordinating, but thanks to the other agents who managed viewings etc. I have now bought and sold through Glovers and found their team to be ethical, professional, and with more focus on a sale that is reasonable for both buyer and seller rather than just going for the quick deal to get the commission.
Joshua Arulanandham and Anjana Joshua
Happy Purchasers of 20 Corregidor Place, Avondale for Dianne Crane
Keen to buy a house, I've been in touch with many house salespersons recently, and Dianne clearly stood out of the rest since my first phone call. She was kind, listened with interest, was patient and never rushed. She was empathetic to our requirements and needs, and showed us the perfect match of a house in a good location, for the price that suited our budget. This is our first home in New Zealand, and as first timers we needed a lot of guidance and Dianne did an excellent job with that. Very prompt to respond to all our queries via email, phone calls, text messages, Dianne was certainly willing to walk the extra mile to give us extraordinary service with a personal touch. I am a satisfied customer and I'd recommend Dianne to anyone looking to buy a house!
Happy Purchaser of 52 Rimu Road, New Lynn for Walter Thorpe and Det Tsao
Our families are still immersed in the happiness of purchasing our own home in New Zealand! It so great that we will be settled down here and build up our new life. I really appreciate that Walter and Det gave us so much help in the process of purchasing the property. Walter provided us useful information to help us make a sensible decision, and he acted as an effective bridge between the tender and us. He performed professionally and painstakingly. We really want to thanks for Walter's effort and hope he is getting successful in his work.
Happy Purchaser of 1/37 Seabrook Avenue, New Lynn for Peter Howell
I have been asked to comment on the service I received from Peter Howell when purchasing my property. I am very pleased to oblige because I found the service exceptional. Peter was always helpful and courteous. When asked to find something out, he was very willing to do so and quick to find out the information required. I never felt pressured to make a decision and felt I was dealing with a man with high integrity. On many occasions I wanted people to check out the property - a builder, structural engineer, tiler - but he never made me feel like it was too much of a bother.
I am grateful to have been told about Glover Real Estate because it took a lot of pressure off buying a house when one knows the price of a property. I wish Peter all the best in the future.
Renee and Hugo Mouton
Happy Purchasers of 12 Staincross Street, Green Bay for Walter Thorpe
The service from start to finish received from Walter and the rest of the team at Glover Real Estate was top notch! It was a painless process and an absolute pleasure to deal with Walter, he was factual, punctual and not pushy!
P.S Thanks for the stunning house warming gift!
Daniel and Laura Evans
Happy Purchasers of 10f Eastglen Road, Glen Eden for Simon Bradley
This year, we were able to simultaneously celebrate our second wedding anniversary and the first month in our new home. We owe this to the hard work and dedication of Simon Bradley. Simon took the time to get to know us and gain an understanding of our requirements. When it came to making the purchase, the Glover Real Estate model really took the stress out of the process for us.
We will always recommend Simon and look forward to remaining clients of Glover Real Estate.
Happy Purchasers of 7 Rauhuia Crescent, Parau for Gillian Roberts
We found Gillian very professional and helpful from the outset of looking at the property. As issues arose throughout the process, everything was handled quickly and with the minimum of fuss with the vendors. We have no hesitation in recommending Gillian and Glover Real Estate to others.
Simon Rabbidge & Megan McKinstrie
Mark Roberts and Rebecca Piggins
Happy Purchasers of 1/113 Glendale Road, for Carl Chambers
Thank you again for all your help.
Pule Tafea and Denis and Aroha Tatu
Happy Vendors of 7A Rosier Road, Glen Eden for André Kingham
Happy Vendor of 2/9 Rosier Road, Glen Eden for Glenn Stott
Dear Glenn, I am writing to let you know how very delighted I was with the very quick sale of my house and the friendliness of you and all your staff. I did not expect to sell within a few days. Once again many thanks to you and your staff
Happy Purchaser of 83 Endeavour Street, for Dianne Crane
Dianne was great to deal with my interest and purchase in Blockhouse Bay. She presented the property with honesty and integrity and attending to my queries afterwards. I would gladly recommend the services of Dianne and Glover Real Estate and will be "pushing your boat" from hereon in!
Noel and Maureen Kelly
Happy Vendors of 3 Armour Road, Parau for Glenn Stott
Glenn Stott proved to be a very pleasant and hardworking agent with a pragmatic attitude to selling our home. Glenn was always prepared to go the extra mile for us and we were very pleased with his involvement.
Owen and Carole Fausett
Happy Purchasers of 4/1 Parker Avenue, New Lynn for Gillian Roberts
We found Gillian Roberts to be very helpful when we were looking to purchase a property listed by Glovers. Gillian's approach was friendly yet at the same time very professional. She returned calls and attended appointments punctually. We particularly noted Gillian's attention to detail. We would have no hesitation in recommending her to anyone.
Happy Vendor of 23 The Drive, Titirangi for Carl Chambers
Just sold my place thanks to Carl Chambers' hard work and his addiction to being the best agent to deal with, Carl has knowledge of "hardslip" issues/values/experts - all available in a totally professional and relaxed way. I definitely recommend Glovers Real Estate Titirangi and of course Carl Chambers, who will find a buyer, even when a house like mine has a "hardslip"/retaining wall to factor into a sale. Thanks Carl, when I sort myself out I shall ask you to find me another place, if returning to West Auckland.
Happy Purchaser of 64 La Rosa Street, Green Bay for Gillian Roberts
Gillian was great and gave us a tour of various properties that suited our needs. We weren't the easiest buyers to deal with as those needs would often change, but Gillian took that in her stride and we've ended up with a great property.
Ruth and Alistair Wrathall
Happy Sellers of 56 Archibald Rd, Kelston for Gillian Roberts and Glenn Stott
In January 2013 Glover Real Estate sold our home of nearly 28 years for us in less than a week. Gillian Roberts had been helping us with the process way back in September 2012. She gave us an indication of what we would probably get for the property and other helpful tips so we could start the process of building our next home. She also helped us prepare the house for sale by giving us Glover's very helpful booklet. At no time did we feel pushed into signing with Glover. Glen actually had the buyers for our house but Gillian was there with us the whole way guiding us through the process. We felt we were working with a team before, during and after the sale. We felt part of the team the whole way. Our Advertisement read "Where living is easy" and we would have to say "Working with Glover's Real Estate is easy".
Ben Lau and Mayling Tham
Happy Purchasers of 1/54 Titirangi Road, New Lynn for Walter Thorpe
1/54 Titirangi Road was the second property we bought from Mr Walter Thorpe. He is a very responsible, honest and reliable estate agent whom we have ever dealt with. His service is excellent, we trusted him and have no hesitation to introduce him to anyone who needs to buy and sell their property.
Happy Purchaser of 56 Archibald Rd, Kelston for Glenn Stott
Glenn is very nice person, we are very happy with the property.
Thank you Glenn, thank you Glover
Nicole Mouton (UK)
Happy Seller of 1/62 Delta Avenue, New Lynn for Simon Bradley
Thank you for your support throughout the sale process. When I first began investigating various estate agents and agencies with a view to marketing my property I came across Glover Real estate's website. I was impressed by the amount of helpful information it provided vendors from the outset. It made me feel more confident about the sale process, what I should be looking out for and what to expect from agents. I appreciated the no nonsense, honest approach given on the website and then through my direct dealings with you, Peter and other colleagues at the agency. The marketing of my house seemed to be based on sound knowledge of the local market.
Unlike many other agencies, I thought Glovers gave a more personalised service which was tailored to me as an individual.
Being an oversea vendor, you and your colleagues were very careful to contact me on a regular basis to keep me informed and yet still being conscious of preferred times to contact me given the time difference between the two countries. Having become used to the estate agents in the UK over the last decade I was impressed to find you and colleagues very happy to work outside the normal working hours and days. That was a huge advantage given the time difference between the UK and NZ.
All along the way I think I've been offered many opportunities to discuss any questions about the process with you. Whenever I have raised questions they have always been answered in detail and promptly.
Finally and of significance, I was very happy to have achieved the full asking price for my house. The fact that the purchaser obtained an independent valuation and builder's report and was satisfied to settle at the asking price was further confirmation that you had a very good understanding of the market when recommending a sale price.
I would certainly recommend you and Glovers to anyone else considering selling their property.
Dated 8/02/13Bin Yan
Michael and Dorthi Nand
2. Knows his job and does it fast.
3. Very helpful in solving problems.
4. Got me more than the asking price.
5. Nice gift and card received day before settlement.
PS. Same goes for Jayne
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